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Terms & Conditions

Effective Date: July 9, 2026

These terms govern use of the Indra website, inquiry forms, downloadable materials, and public product information. Separate signed agreements control any project, purchase, pilot, installation, or commercial engagement.

Plain summary Website content is informational.

Product performance, proposals, pricing, warranties, and service commitments apply only when they are agreed in writing with Indra.

Use Lawful website access only
Product details Subject to site conditions
Privacy Privacy Policy applies
Law India, Mumbai courts

On this page

  1. Scope
  2. Acceptance
  3. Website use
  4. Product information
  5. Forms and uploads
  6. Intellectual property
  7. Privacy and analytics
  8. Liability
  9. Contact

1. Scope

These Terms and Conditions govern your use of www.indrawater.com and related public website content operated by Indra Water Technologies Private Limited ("Indra", "we", "us", or "our").

Indra designs, manufactures, and deploys electrochemical wastewater treatment systems. These terms apply to website use only. Any sale, pilot, deployment, service, warranty, or commercial project is governed by the separate written agreement signed for that work.

2. Acceptance

By accessing the website, submitting an inquiry, downloading material, or communicating with us through the website, you agree to these terms. If you use the website on behalf of an organization, you represent that you have authority to do so.

The website is intended for business, institutional, and professional users who are at least 18 years old.

3. Website Use

You agree not to misuse the website. You must not:

  • Use the website for unlawful, harmful, fraudulent, or misleading activity.
  • Attempt to gain unauthorized access to the website, forms, servers, or related systems.
  • Probe, scan, overload, scrape, reverse engineer, or disrupt the website without written permission.
  • Upload malicious code, spam, or material that infringes another person's rights.
  • Copy, resell, or commercially exploit website content except as expressly allowed by Indra.

4. Product and Service Information

Website content about products, technology, specifications, recovery rates, chemical usage, footprint, case studies, or performance is provided for general information. Actual results depend on site conditions, water chemistry, flow, pre-treatment, operations, maintenance, and other project variables.

A website page, case study, form response, or email discussion is not a binding proposal, warranty, guarantee, or engineering recommendation unless Indra expressly confirms it in a signed written agreement.

5. Forms, Uploads, and Communications

If you submit an inquiry, assessment request, resume, file, or other material, you confirm that the information is accurate and that you have the right to share it with us. Do not upload confidential third-party material, personal data, or regulated information unless it is necessary and you are authorized to provide it.

We may contact you using the details you provide to respond to your request, evaluate project fit, send relevant information, or continue a business conversation.

6. Intellectual Property

The website and its content, including text, graphics, logos, icons, images, videos, product names, technology descriptions, page designs, and downloads, are owned by Indra or its licensors and are protected by applicable intellectual property laws.

Indra's patents, trademarks, know-how, ElectroX, Spectrum, and related technology remain Indra's property. These terms do not grant you a license to use our intellectual property except to view the website for ordinary business evaluation.

7. Third-Party Services

The website may link to third-party websites and services, including maps, social platforms, video platforms, media coverage, investor pages, and external forms. These links are provided for convenience. Indra is not responsible for third-party content, availability, policies, or practices.

8. Privacy, Cookies, and Analytics

Our Privacy Policy explains how we collect, use, retain, and share personal data. It also explains the current no-analytics state of the website and the planned future use of Microsoft Clarity.

If analytics or consent controls are added later, your use of the website will also be subject to the updated privacy and cookie information posted on the website.

9. Disclaimer of Warranties

The website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Indra disclaims all warranties, express or implied, including warranties of accuracy, availability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

10. Limitation of Liability

To the fullest extent permitted by law, Indra will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from website use, reliance on website content, third-party links, unavailable pages, data loss, or unauthorized access.

For any claim connected to website use, Indra's total liability will not exceed INR 10,000 or the amount you paid to Indra specifically for website access, whichever is lower.

11. Indemnity

You agree to defend, indemnify, and hold Indra harmless from claims, losses, liabilities, costs, and expenses arising from your misuse of the website, breach of these terms, or violation of applicable law or third-party rights.

12. Governing Law

These terms are governed by the laws of India. Subject to any mandatory law that applies, courts located in Mumbai, Maharashtra, India will have exclusive jurisdiction over disputes relating to these terms or website use.

13. Changes

We may update these terms by posting a revised version on this page. The revised terms apply from the effective date shown above. Continued use of the website after changes are posted means you accept the updated terms.

14. Contact

Indra Water Technologies Private Limited
Email: contact@indrawater.com
Website: www.indrawater.com
Location: Thane, Maharashtra, India

Indra Water

Indra Manufacturing Facility:

D10/11-12, Bhumi World Industrial Park,
Bhiwandi, Thane, Maharashtra 421302.

Indra HQ:

1203-1204, Fenkin 9, C5, Wagle Industrial Estate,
Thane West, Maharashtra 400604.

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